Un proyecto de Mauricio Gallmur· el prompt es gratis · si quieres que un agente lo corra solo, eso es lo que instalo

¿Puedo vibecodear Zendesk?

NO TANTO · sigue valiendo pagarlo
precio $69/mesahorrarías $828/añotiempo de build consuelo más cercano: una sentadacategoría 🛟 soporte al clientereemplazada por 0 personas

A consolation build is possible, but the paid product's decisive value sits outside a solo rebuild. For Zendesk, operate a small email and web support inbox with tickets and an audit trail. The hard boundary is omnichannel routing, marketplace, workforce tools, reporting, compliance, and support, plus channel integrations and support operations.

el prompt
Build a closest honest personal substitute for Zendesk in an empty repository.
Use Next.js 15, TypeScript, PostgreSQL, Drizzle ORM, WebSockets, and Docker Compose; do not offer alternative stacks.
The core loop is: receive customer email and web messages, route them into a shared ticket inbox, reply from one place, and retain a searchable conversation history with an audit trail.
Make the first run work locally with one documented command.
Store all user data locally by default and make export straightforward.
Put secrets in .env, ship .env.example, and never commit credentials.
Implement one workspace, agents, contacts, inboxes, conversations, messages, labels, and assignment.
Provide a website chat widget with reconnect, unread counts, file limits, and clear availability state.
Create a shared inbox with filters, collision warnings, notes, canned replies, and searchable history.
Add email notifications, browser notifications, and an immutable assignment and status log.
Implement spam controls, attachment scanning hooks, retention settings, export, and contact deletion.
Ship Docker Compose, backups, health checks, migrations, and a documented admin recovery flow.
Include clear empty, loading, success, and recoverable error states.
Add input validation, safe filenames, and graceful handling of unavailable APIs.
Write focused tests for the core transformation and one end-to-end happy path.
Create a README with setup, architecture, permissions, data location, and backup steps.
Do not add accounts, billing, telemetry, analytics, or a hosted control plane.
Do not claim to reproduce proprietary data, network liquidity, regulated access, or frontier infrastructure.
Deliberately leave out many social and messaging channels.
Deliberately leave out AI agents trained on proprietary support data.
Deliberately leave out enterprise workforce management, SSO, and compliance.
Finish by running the tests and listing the exact commands used.

$ ábrelo en tu agente (prompt listo, tú das enter) o cópialo crudo · este prompt se genera del plan de build · mejorarlo con un PR

por qué la gente sigue pagando

People still pay for Zendesk because support software survives because missing or misrouting one customer message is expensive and every channel behaves differently. The recurring cost buys message delivery, webhooks, threading, identity, permissions, attachments, notifications, spam, search, uptime, and retention, not just the visible interface.

qué pierdes

xomnichannel routing, marketplace, workforce tools, reporting, compliance, and support

xomnichannel integrations

xlarge-scale deliverability

xAI resolution tuning

xenterprise routing and compliance

compartir en X ↗"Acabo de reemplazar Zendesk ($69/mes) con un prompt"
la salida

¿No quieres construirlo? Esta gente ya lo hizo gratis.

ChatwootA proper support inbox with chat, email and a help center; free software, billable server chores.36kaug 2026open sourceZammadA serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.5.8kaug 2026open sourceFreeScoutEmail becomes an assigned team inbox with notes and collision warnings; the nicer modules open a wallet.4.4kjul 2026open source

las 8 alternativas gratis de Zendesk →· sin votos, sin pago por aparecer · solo lo que es real

los números

Precio de Zendesk

planmensualanual (por mes)qué incluye
support team$25/usuario$19/usuario5 automated resolutions/agent/month; 40,000 action credits/account/month
support professional$69/usuario$55/usuario10 automated resolutions/agent/month; 100,000 action credits/account/month
support enterprise$149/usuario$115/usuario15 automated resolutions/agent/month; 225,000 action credits/account/month
suite team$69/usuario$55/usuario5 automated resolutions/agent/month; 40,000 action credits/account/month; ticketing, messaging and help center
suite growth$115/usuario$89/usuario10 automated resolutions/agent/month; 40,000 action credits/account/month; multiple help centers and SLAs
suite professional$149/usuario$115/usuario10 automated resolutions/agent/month; 100,000 action credits/account/month; skills routing and advanced analytics
suite enterprise$219/usuario$169/usuario15 automated resolutions/agent/month; 225,000 action credits/account/month; sandbox and advanced governance
suite enterprise plus$249/usuario15 automated resolutions/agent/month; 400,000 action credits/account/month; enhanced sandbox and disaster recovery

plan gratisno free tier (14-day trial)

facturaciónmonthly + annual; Enterprise Plus annual only at published list price

costos ocultosAutomated-resolution allowances do not roll over; additional resolutions or overage are extra and current tiered pricing is sales/account-specific. Extra action credits cost $200 per 100,000. Copilot is $50/agent/month billed annually, Quality Assurance $35, and Advanced Data Privacy and Protection $50. Talk phone numbers, minutes and texts are usage-priced separately.

verificado 2026-08-12 · fuente ↗

preguntas
¿Puedo vibecodear Zendesk?

No tanto. El valor de Zendesk no es el código. Mira el desglose honesto arriba.

¿Cuánto cuesta Zendesk?

Zendesk cuesta unos $69/mes (Suite Team, revisado 2026-07-31), o sea $828 al año.

¿Qué pierdo si reemplazo Zendesk?

Con honestidad: omnichannel routing, marketplace, workforce tools, reporting, compliance, and support; omnichannel integrations; large-scale deliverability; AI resolution tuning; enterprise routing and compliance. Si alguno de esos te sostiene el negocio, sigue pagando.

¿Hay una alternativa open source a Zendesk?

Sí: Chatwoot (A proper support inbox with chat, email and a help center; free software, billable server chores.) Zammad (A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.) FreeScout (Email becomes an assigned team inbox with notes and collision warnings; the nicer modules open a wallet.) Las 8 alternativas gratis están en puedovibecodearlo.app/zendesk/alternatives. El prompt es para cuando la quieres exactamente a tu modo.

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